I was completely scared and frustrated as Outlook has crashed and would keep getting this error message Outlook Mac Database needs repair. I had tried almost every possible option listed on Google but to no avail. Finally came across this tool on web and downloaded the trial version. To my Amazement it automatically picked up all my Mails, Contacts and displayed the folders which I was used to looking at in Outlook. I felt a little better. The App gave me an option to Recover to Outlook Mac . Keeping my fingers crossed I waited as the App worked through the recovery for few minutes. I Started Outlook Mac and same error Outlook Mac database has to be repaired. I contacted support Team. A wonderful gentleman by the name of Steve, walked me through the process and in minutes I was up and running with all my Mails data intact. A Big Thank you for such a wonderful support experience!!